Need more help? Email us to continue the conversation.

Customer Support Hours:
Monday - Friday 9am - 5pm EST

Our Address:
125 High St
Farmington, ME 
04938

Origin

<p>If you cancel your order, the points earned from that purchase will be returned to your account. The points will be restored once the cancellation is processed.&#xA0;</p>

If you cancel your order, the points earned from that purchase will be returned to your account. The points will be restored once the cancellation is processed.

What happens if I cancel my order? Do I get my points back?

Loyalty

Understanding Shipping Delays to Non-Contiguous U.S. States and Territories

My package was delivered, but I did not receive it. What do I do?

What are your international shipping rates?

What are you domestic shipping options and rates?

What are your shipping holidays?

Shipping

International Orders, Customs fees, Returns & Exchanges

Refund Options

Starting a Return

What is your return policy?

Boot Returns/Exchanges

What is an Instant Exchange?

Starting an Exchange

Starting a Gift Return

Non-restockable items

Returns and Exchanges

How to track your order

What's the status of my Return / Exchange?

What does awaiting fulfilment mean?

Can I change my order?

Orders and Tracking

Boots breakdown

How To Try On Boots

What is the best way to care for my boots?

Gi guide

Gi sizing tags

ORIGIN™ Denim Fit & Style Guide

Gift Cards - Everything you need to know

How do I care for my gear?

Are Origin™ boots able to be resoled

Do the product colors match the images online?

What is a swivel-loc belt?

What is the different between Delta Flex Jeans and Origin™ Work Jeans?

What happened to legit fit and fighter fit?

What products and fits have been renamed?

What if the product I want is out of stock?

ASTM F2413 Certified Boots

When will this be restocked?

Products

Managing your orders

GOVX Verification

Account

Can I use multiple forms of payment for the same purchase?

My discount code isn't working

Where can I apply a discount code to my order?

Checkout +

Payment

Does Origin™ have a store I can visit?

Our Stores

What do I need to know about your annual immersion camps?

Camp

Can I apply my benefits after I've already placed my order?

Can I merge multiple loyalty accounts into one?

Can I use multiple discount codes or rewards at once?

Do my points expire?

Do my previous orders count for points?

How do I join?

How can I earn points through social media?

How do I move up a tier?

How do I know how many points I have?

How do I use my vouchers?

How do points work, and how can I redeem them?

I don’t see points from my recent purchase; where are they?

Origin Loyalty Referral Program

What happens if I cancel my order? Do I get my points back?Updated 11 days ago