Managing your orders is important to check the status of your order, check your order history, and report any issues you may have with your order. Fulfillment times are listed on individual product pages right under the "Add to Bag" button. They are

Managing your orders is important to check the status of your order, check your order history, and report any issues you may have with your order.&#xA0;Fulfillment times are listed on individual product pages right under the &quot;Add to Bag&quot; button. They are also listed in your order confirmation email under each individual product for &quot;Estimated Fulfillment.&quot;<hr>Track your orders<img src="https://attachments.gorgias.help/JEmYL2naKaM6oMgQ/hc/kREQL2b5P56Ml8n3/2024121015-3935fa46-db71-4736-8438-b7c8387fbb99-screenshot%202024-12-06%20at%209.32.06%E2%80%AFam%20copy%202.png" style="width: 300px;" class="fr-fic fr-dii">You can access your orders two ways on our website: through your Account Page, where you can select the account icon in the top right corner. <img src="https://attachments.gorgias.help/JEmYL2naKaM6oMgQ/hc/kREQL2b5P56Ml8n3/2024121015-a292cd64-034f-454a-9d5a-72ca849dac98-manage%20you%20orders%201.png" style="width: 300px;" class="fr-fic fr-dii"> <div style="text-align: center;">When tracking an order on your account page, you can select which order you would like to track by clicking on the number associated with your order.</div> <img src="https://attachments.gorgias.help/JEmYL2naKaM6oMgQ/hc/kREQL2b5P56Ml8n3/2024121015-a58f362e-601a-4826-a693-3b38c48584a7-screenshot%202024-12-06%20at%2011.34.41%E2%80%AFam.png" style="width: 300px;" class="fr-fic fr-dii">This will take you to your tracking page where you can follow your item through production and it&#x2019;s shipping. This page will also give you estimated delivery dates with your order&#x2019;s tracking number and the assigned shipping carrier. <hr>Origin Bot<img src="https://attachments.gorgias.help/JEmYL2naKaM6oMgQ/hc/kREQL2b5P56Ml8n3/2024121015-05562b58-24ca-49e3-b0cf-3ed7209a7795-screenshot%202024-12-06%20at%2011.17.12%E2%80%AFam.png" style="width: 300px;" class="fr-fic fr-dii">You can also access your orders through the Origin Bot by selecting &#x201C;Chat with us&#x201D; <img src="https://attachments.gorgias.help/JEmYL2naKaM6oMgQ/hc/kREQL2b5P56Ml8n3/2024121015-cb14f358-4bb7-4671-9473-e0989682ee9f-screenshot%202024-12-06%20at%2011.18.41%E2%80%AFam.png" style="width: 300px;" class="fr-fic fr-dii">Then, select &#x201C;Track and manage my orders.&#x201D; <img src="https://attachments.gorgias.help/JEmYL2naKaM6oMgQ/hc/kREQL2b5P56Ml8n3/2024121015-00a45034-8272-4474-90bd-3f545a484a5d-originbotmanageorders.png" style="width: 300px;" class="fr-fic fr-dii">This will bring you to your order history, where you can track your order, begin a return, or report an issue. <img src="https://attachments.gorgias.help/JEmYL2naKaM6oMgQ/hc/kREQL2b5P56Ml8n3/2024121015-1b54ccbe-d706-4c25-898c-8adb86a965df-originbotmanageorders%20copy.png" style="width: 300px;" class="fr-fic fr-dii"> To track your order select the &#x201C;Track&#x201D; button <div style="text-align: center;"><img src="https://attachments.gorgias.help/JEmYL2naKaM6oMgQ/hc/kREQL2b5P56Ml8n3/2024121015-1507c65f-632f-4cd4-9b2f-fdfcc4de6afb-originbotmanageorderstracking.png" style="width: 300px;" class="fr-fic fr-dii"> Here you can track your order on its way. Once your order is fulfilled a tracking number will appear and you will be able to view all your shipping information.</div>

Managing your orders

What is GOVX Verification?GOVX Verification is a secure system that verifies the status of active military members, veterans, and first responders, ensuring they qualify for exclusive discounts offered by Origin USA. Who is eligible for GOVX Verifica

<div data-inline-comments-target="true" data-testid="page-content-only" id="isPasted"><div data-test-appearance="full-page" data-testid="pageContentRendererTestId">What is GOVX Verification? GOVX Verification is a secure system that verifies the status of active military members, veterans, and first responders, ensuring they qualify for exclusive discounts offered by Origin USA.Who is eligible for GOVX Verification? The following groups are eligible for GOVX Verification with Origin USA:<ul data-indent-level="1"><li>Active duty military</li><li>Veterans</li><li>First responders (including law enforcement, firefighters, and EMTs)</li></ul>How does GOVX Verification work?<ol data-indent-level="1" start="1"><li>Add items to your cart on the Origin USA website.</li><li>At checkout, click on the &quot;Verify with GOVX ID&quot; button.</li><li>You&apos;ll be redirected to the GOVX platform to verify your eligibility.</li><li>Once verified, your discount will automatically apply at checkout.</li></ol>Is GOVX Verification safe? Yes. GOVX uses industry-leading security measures to protect your personal information. Origin USA does not have access to your verification details; we only receive confirmation that you qualify for the discount.How do I create a &#xA0;GOVX account?Easy, follow this link to the GOVX Sign in page&#xA0;<a data-testid="inline-card-resolved-view" href="https://support.govx.com/" style=" text-decoration: none;" tabindex="0">Support Portal</a>What if I&apos;m already a GOVX member? If you have a GOVX account, simply sign in during the verification process to confirm your eligibility.I&#x2019;m having trouble verifying my status. What should I do? If you experience any issues with verification:<ul data-indent-level="1"><li>Double-check your information for accuracy.</li><li>Visit the <a data-renderer-mark="true" data-testid="link-with-safety" href="https://support.govx.com/section?id=1023" style=" text-decoration: none;" title="https://support.govx.com/section?id=1023">GOVX Support Center</a>&#xA0;for troubleshooting guidance.</li></ul>Can I use my GOVX discount with other promotions or sales? GOVX discounts cannot typically be combined with other promotional offers unless explicitly stated. Examples include Black Friday, Cyber Monday, Green Friday Sales. These sales typically offer a higher threshold of discounts for our customers, so this benefits our GOVX verified customers.Do I need to verify my status for every purchase? No. Once verified, your GOVX status is saved, and you can use your discount without re-verifying for future purchases (unless eligibility changes).Who can I contact for help with GOVX Verification? For GOVX-specific support, please visit the <a data-renderer-mark="true" data-testid="link-with-safety" href="https://support.govx.com/section?id=1023" style=" text-decoration: none;" title="https://support.govx.com/section?id=1023">GOVX Support Center</a>. For Origin USA-related inquiries, please reach out to our Customer Experience Team. <a data-testid="inline-card-resolved-view" href="https://originusa.com/pages/contact-us" style=" text-decoration: none;" tabindex="0"><img data-fr-image-pasted="true" src="data:image/png;base64,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" data-testid="inline-card-icon-and-title-image" alt class="fr-fic fr-dii">Contact Us</a>&#xA0;</div><div data-testid="comment-container"> </div></div>

GOVX Verification

Need more help? Email us to continue the conversation.

Customer Support Hours:
Monday - Friday 9am - 5pm EST

Our Address:
125 High St
Farmington, ME 
04938