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Customer Support Hours:
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Farmington, ME 
04938

Origin

ORIGIN&#x2122; does not ship on weekends or on the following dates.&#xA0;<ul><li>New Year&apos;s Day</li><li>Good Friday</li><li>Memorial Day</li><li>Independence Day</li><li>Labor Day</li><li>Veterans Day</li><li>Thanksgiving Day</li><li>Christmas Eve</li><li>Christmas Day Just a quick reminder: If you place an order on a weekend or holiday, your fulfillment countdown will kick off on the next business day. We appreciate your patience and can&#x2019;t wait to get your gear to you!</li></ul>

ORIGIN™ does not ship on weekends or on the following dates.

What are your shipping holidays?

Shipping

Understanding Shipping Delays to Non-Contiguous U.S. States and Territories

My package was delivered, but I did not receive it. What do I do?

International Shipping Rates & Customs

What are you domestic shipping options and rates?

International Orders, Customs fees, Returns & Exchanges

Refund Options

Starting a Return

What is your return policy?

Boot Returns/Exchanges

What is an Instant Exchange?

Starting an Exchange

Starting a Gift Return

Non-restockable items

Returns and Exchanges

How to track your order

What's the status of my Return / Exchange?

What does awaiting fulfilment mean?

Can I change my order?

Orders and Tracking

Boots breakdown

How To Try On Boots

What is the best way to care for my boots?

Gi guide

Gi sizing tags

ORIGIN™ Denim Fit & Style Guide

Gift Cards - Everything you need to know

How do I care for my gear?

Are Origin™ boots able to be resoled

Do the product colors match the images online?

What is a swivel-loc belt?

What is the different between Delta Flex Jeans and ORIGIN® Maverick Jeans?

What products and fits have been renamed?

ASTM F2413 Certified Boots

When will this be restocked?

What does "graded quality" mean for footwear, and what kind of variations do they have?

Products

Managing your orders

GOVX Verification

Account

Can I use multiple forms of payment for the same purchase?

My discount code isn't working

Where can I apply a discount code to my order?

Checkout +

Payment

Does Origin™ have a store I can visit?

Our Stores

What do I need to know about your annual immersion camps?

What training sessions are offered at camp?

Camp

Can I apply my benefits after I've already placed my order?

Can I merge multiple loyalty accounts into one?

Can I use multiple discount codes or rewards at once?

Do my points expire?

Do my previous orders count for points?

How do I join?

How can I earn points through social media?

How do I move up a tier?

How do I know how many points I have?

How do I use my vouchers?

How Do I Redeem My Loyalty Rewards Points?

I don’t see points from my recent purchase; where are they?

Origin Loyalty Referral Program

What happens if I cancel my order? Do I get my points back?

Loyalty

What are your shipping holidays?Updated 7 days ago