What does "graded quality" mean for footwear, and what kind of variations do they have?Updated a month ago
Our graded quality footwear is structurally perfect but features minor cosmetic variations that prevent them from being sold at full retail price.
What kind of variations should I expect?
Because these items move quickly through our warehouse, we cannot locate or photograph the specific details on individual pairs. However, these details are strictly cosmetic and generally include:
Minor inconsistencies in stitching
Slight variations in color or dye
Natural quirks inherent to organic materials, such as unique leather grain variations
Are these durable?
Yes, absolutely. We guarantee that all graded quality footwear is fully structurally sound. These minor cosmetic quirks will not impact the quality, safety, or longevity of the footwear. Note: As with all footwear, the product's ultimate lifespan depends on how frequently and ruggedly it is used.
Does the graded footwear have a warranty?
Yes. We stand behind our craftsmanship 100%. Graded quality footwear is covered under our Product Lifetime Warranty for any genuine manufacturing defects or product failures. Please note that this warranty does not cover standard wear and tear.
If you ever experience a product failure, please contact our support team with the order number and photos of the issue. We will gladly assess any concerns for you.