What is your return policy?Updated a month ago

If you are looking to return a pair of boots, please check out How To Try On Boots and follow the instructions HERE.

You can find our full Return Policy at the bottom of our website or by clicking HERE.

At ORIGIN™, we hope you love your gear and wear it out. However, if you are not satisfied with your purchase, you may return it to us for a refund to your original form of payment or a refund as store credit. Returns or exchanges are not accepted for final sale items, customized items, or items that have been worn, washed, used, or damaged.

If your order was delivered within the last 30 days, you can use THIS LINK to access our returns portal. Simply fill out the form with your order number and shipping zip code to get started. 

If your return is outside the 30-day return window or you have any questions, no worries. Contact our Customer Experience team via the contact form below or email us at [email protected]