What is your return policy?Updated 3 months ago

If you are looking to return a pair of boots please checkout How To Try On Boots and follow instructions HERE.

You can find our full Return Policy at the bottom of our website or by clicking HERE.

At ORIGIN™, we hope you love your gear and wear it out. However, if you are not satisfied with your purchase, you may return it to us for a refund to your original form of payment or a refund as store credit. Items will not be accepted for return or exchange if they have been customized, worn, washed, used, or damaged. 

If your order was placed within the last 30 days, you can use THIS LINK. to fill out our return form and begin the process. Scanning the QR code on the back of your invoice will also bring you to this link. Simply fill out the form with your order number, email, and request. 

If your return is outside the 30-day return window or you have any questions, no worries. Contact our Customer Experience team via the contact form below or email us at [email protected]