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Customer Support Hours:
Monday - Friday 9am - 5pm EST

Our Address:
125 High St
Farmington, ME 
04938

Origin

Yes, we can change items in an order as long as the order has not been fulfilled. Please know that order changes could delay your order fulfillment time.

Yes, we can change items in an order as long as the order has not been fulfilled. Please know that order changes could delay your order fulfillment time.

Can I change my order?

Orders and Tracking

What are your international shipping rates?

What are you domestic shipping options and rates?

What are your shipping holidays?

My package was delivered, but I did not receive it. What do I do?

Shipping

Refund Options

Starting a Return

International Returns

What is your return policy?

Boot Returns/Exchanges

What is an Instant Exchange?

Starting an Exchange

Starting a Gift Return

Non-restockable items

Returns and Exchanges

How to track your order

What's the status of my Return / Exchange?

What does awaiting fulfilment mean?

What is the best way to care for my boots?

Are Origin™ boots able to be resoled

Are Origin™ boots waterproof?

Do the product colors match the images online?

How do I care for my gear?

What is a swivel-loc belt?

What is the different between Delta Flex Jeans and Origin™ Work Jeans?

What happened to legit fit and fighter fit?

What products and fits have been renamed?

How To Try On Boots

Do you offer gift cards or gift certificates?

What if the product I want is out of stock?

ASTM F2413 Certified Boots

Products

Managing your orders

GOVX Verification

Account

Do you offer discounts for military, law enforcement and first responders?

Can I use multiple forms of payment for the same purchase?

My discount code isn't working

Where can I apply a discount code to my order?

Payment

Does Origin™ have a store I can visit?

Our Stores

What do I need to know about your annual immersion camps?

Camp

Can I change my order?Updated a year ago