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Orders and Tracking

How to track your order

Fulfillment times are listed on individual product pages right under the "Add to Bag" button. They are also listed in your order confirmation email under each individual product for "Estimated Fulfillment.". Track your orders. You can access your ord

What's the status of my Return / Exchange?

Returns and exchanges are typically processed within 1-2 weeks from the delivery date. However, in our busy season when volume spikes, processing can take up to 2-4 weeks. Please know that our team prioritizes returns daily and that we are working on

What does awaiting fulfilment mean?

The status "Awaiting Fulfillment" means that payment has been accepted and that your order is currently in production. You will receive an email with tracking information as soon as your shipping label is generated!.

Can I change my order?

Yes, we can change items in an order as long as the order has not been fulfilled. Please know that order changes could delay your order fulfillment time.