How to track your orderUpdated 5 months ago

Fulfillment times are listed on individual product pages right under the "Add to Bag" button. They are also listed in your order confirmation email under each individual product for "Estimated Fulfillment."

Track your orders

You can access your orders two ways on our website: through your Account Page, where you can select the account icon in the top right corner.

When tracking an order on your account page, you can select which order you would like to track by clicking on the number associated with your order.

This will take you to your tracking page where you can follow your item through production and it’s shipping. This page will also give you estimated delivery dates with your order’s tracking number and the assigned shipping carrier.

Origin Bot

You can also access your orders through the Origin Bot by selecting “Chat with us”

Then, select “Track and manage my orders.”

This will bring you to your order history where you can track your order, begin a return, or report an issue.

To track your order select the “Track” button

Here you can track your order on its way. Once your order is fulfilled a tracking number will appear and you will be able to view all your shipping information.

If you are awaiting delivery for an order that has already shipped, you should have received an email with tracking information. Keep an eye on your email for any shipping and tracking updates, as you will be notified as soon as the shipping label is generated.

If you have not received an update or if the tracking status hasn't changed in a few days, we recommend reaching out to your local post office for more detailed information. Your continued patience and support are greatly appreciated, and our customer service team is always standing by should you require further assistance.